Legal Information
Privacy Policy and Terms of Use
Last updated: December 10, 2025
Introduction
Welcome to AviNex ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our airline library and aviation document platform (the "Service").
By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Professional information (pilot license number, certifications, flight hours)
- Payment information (processed securely through third-party payment processors)
- Profile information and preferences
Usage Data
We automatically collect certain information when you access and use the Service:
- Device information (IP address, browser type, operating system)
- Usage patterns (pages visited, documents accessed, features used)
- Log data (access times, search queries, download history)
- Location data (when accessing location-based features like charts and weather)
Aviation Documents and Data
As an aviation document platform, we may store:
- Uploaded documents, charts, and flight plans
- Flight logs and operational data
- Custom annotations and notes on documents
- Document access history and sharing preferences
How We Use Your Information
We use the collected information for various purposes:
- Service Delivery: To provide, maintain, and improve our aviation document library and EFB services
- Account Management: To create and manage your account, process transactions, and send administrative information
- Personalization: To customize your experience, recommend relevant documents, and remember your preferences
- Communication: To respond to your inquiries, send service updates, and provide customer support
- Safety and Security: To detect, prevent, and address technical issues, fraud, or security threats
- Compliance: To comply with legal obligations, aviation regulations, and enforce our terms of service
- Analytics: To analyze usage patterns, improve our services, and develop new features
Data Security
We implement industry-standard security measures to protect your personal information and aviation documents:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Compliance with aviation data protection standards
- Limited access to personal data on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: